Hampton Travel Ltd is a company registered in England and Wales (company number 15717862), registered office 29 Medina Road, Coventry CV6 5JB. We provide pre-booked airport transfers, corporate accounts and long-distance transport across Coventry and Warwickshire.
This policy explains what personal data we collect through hamptontravel.co.uk, how we use it, the lawful basis for using it, how long we keep it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It applies to this website and to any booking, quote or message you send us.
Hampton Travel Ltd is the data controller. Contact: info@hamptontravel.co.uk or 0800 061 4661.
Depending on how you contact us, we may collect:
We need the lead passenger's contact details and the journey information necessary to quote for and provide your transfer. If you do not provide that information, we may be unable to quote or accept the booking. Marketing consent is optional and does not affect your booking. Please give us only the personal information needed for your enquiry or journey.
If you choose to give us health or accessibility information so we can arrange your journey, we use it with your explicit consent and share only the details needed with the driver or operator. You can withdraw that consent by contacting us. This does not affect what we did before, but it may mean we cannot arrange the support you asked for. Please describe the help you need rather than giving medical history.
We do not sell your personal data, and we do not share it with anyone for their own marketing.
We transfer the text of messages you send us, with your name, email address and phone number removed, to TypeSafe AI, Inc. in the USA so it can help us sort them. This transfer is covered by the safeguards in our written data-processing agreement with them, and you can ask us for details of those safeguards. We also use AI tools from a provider in the USA to help run our booking system, so your booking details and messages may be processed in the USA. Our booking and payment records are stored on UK-based hosting.
We use automated classification to help route messages. We do not make decisions based solely on automated processing that have legal or similarly significant effects on you.
Depending on the circumstances, you can ask us for access to, correction, deletion, restriction or a portable copy of your personal data. You can object to processing based on legitimate interests, and you can object to direct marketing at any time.
You can withdraw consent at any time; this does not affect anything we did before you withdrew it. Some records may need to be kept to meet legal obligations or to deal with legal claims.
We normally reply within one month and do not charge. If the law allows an extension or a fee, we will explain why. Contact us at info@hamptontravel.co.uk or on 0800 061 4661. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
We use essential cookies to make the website work and to remember your booking details across pages. Optional analytics cookies and browser storage are used only if you consent via the cookie banner. First-touch attribution stores the first page you visited on our website, the referring website domain and campaign tags for up to 90 days, but no name, email, phone number, referring path or journey details. It is deleted when analytics consent is declined or site data is cleared. You may change your preferences at any time by clearing site data in your browser or contacting us.
If you follow a link from this website to another website, that website's own privacy policy applies. We are not responsible for how other websites handle your data.
We protect your data with secure (HTTPS) connections, access controls and restricted access for staff on a need-to-know basis. Where the law requires it, we tell the ICO about a personal data breach without undue delay and, where feasible, within 72 hours. If a breach is likely to put your rights and freedoms at high risk, we tell you without undue delay.
We may update this policy from time to time. Any important change will be shown on this page with a new effective date.
Hampton Travel Ltd, 29 Medina Road, Coventry CV6 5JB. Email: info@hamptontravel.co.uk. Phone: 0800 061 4661.